Frequently Asked Questions

Here are the answers to some of the frequently asked questions about the services and subscription. If you still do not find the answers you're looking for, please write to us or call as directly!

Frequently Asked Questions
General Information
General Information

Learn about Spinber machines, usages and more.

What is Spinber?

Spinber is your go-to IT infrastructure provider. Spinber provides machines with various configurations that cater to different requirements.

Spinber is a product of CD Tech Innovations Private Ltd. CD Tech Innovations Private Ltd. has its office in the heart of Chennai city.

Spinber lets you spin-up machines for every budget. You will get instant access to powerful desktop computers at any point in time.

The state-of-the-art control panel of Spinber makes it easy to spin-up machines on the fly and use upon demand. You need to sign up and book the machine of your budget.

You may write to [email protected]. We will try our best to sort out your concern.

Spinber's primary datacenter is in Egmore, at the heart of the bustling city called chennai in India. The datacenter is a state of the art facility with access to the best powerlines, having generator and UPS backup. Call us at +91-9789-9789-81 to know more and visit our facility in Chennai.

General Information

Learn about plans, software support and more.

You may upgrade to a higher plan and purchase additional bandwidth as per your requirement. Or you can contact our support number +918069078888 / 08069078888 for a customized plan.

We are data center providers. We have multiple data centers located in Chennai and a few other parts of the world.

Spinber offers support for selective support products. The cost of the support depends on the availability and difficulty in providing the solutions.

Absolutely. You can book any machine of your choice for a month or more. If you need any personal customization, you can contact our representative @ +918069078888 / 08069078888.

General Information

Learn about Spinber's products and features.

GPU-powered machines are good for parallel processing and can do thousands of work at once, making them ideal for graphics.

You can select the machine of your choice from the array of Video Editing Machines, Graphic Design Machines and Live Streaming Machines.

Yes. You can connect with Microsoft Azure and Amazon Direct as well.

Instant allocation of any system is the speciality of Spinber. As soon as payment is confirmed, you get instant access to your machine.

General Information

Learn about Spinber machines, usages and more.

Yes. The payment should be prepaid which goes month by month.

You can cancel your subscription anytime.

You will not be until the current billing month has been over. Your subscription will not be active the next month after you have cancelled the subscription.

You need to pay online using your credit/debit card or your PayPal account.

No. As the billing is prepaid, you will be required to pay before the usage.

We do not pay refunds under any circumstances. It is advisable to pay after proper reflection.

You may renew your subscription by signing into your Spinber account before the end of the current billing cycle.

If you fail to renew your subscription, your account will be deleted and you will no longer be able to use our services.